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puterdudejim
stardock central
skins and themes
Published on January 31, 2007 By
PuterDudeJim
In
Object Desktop
Help. When I click on a skins library in sd central, I get a message stating there was an error downloading the selected library. Please try again. It happens no matter which library I click. Shutting down and rebooting does not help.
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16
Bichur
on Feb 04, 2007
SDC seemed to be stuck for me also after reading this - discussion doesn't really seem to be updating
17
Bichur
on Feb 04, 2007
Went into C:\Program Files\Stardock\SDCentral\Discussion and got rid of all the ini files - started SDC - forum updated
18
Cazzie
on Feb 04, 2007
Just did that and the forums are now working properly, but not the libraries
19
Bichur
on Feb 04, 2007
I refreshed the server list, then refreshed the xml data = apparently I haven't been doing a lot with SDC - 1193 KB of 3624 received so far, I'm on dial up
20
Bichur
on Feb 04, 2007
hmmm... moving out the library.ini made the library disappear
even though a new one was created
cant update skins - can't view what in the list via SDC
21
JGSaxon
on Feb 05, 2007
I wrote stardock support and got the following email in reply: Hello,
Gallery support has been temporarily removed from Stardock Central and the WinCustomize browser to significantly improve the performance of wincustomize.com. You may still access skins and themes from https://www.wincustomize.com in the gallery section without a problem until this performance issue has been addressed. Because of this change, you should notice a significant improvement in stability of wincustomize.com.
We apologize for the temporary inconvenience.
Thank you,
I say we inundate them with complaints, this is not what we paid for.
22
CerebroJD
on Feb 05, 2007
As I said in the other thread, Calebrot, these problems are temporary, and you are still able to access all the resources you could through SDC/WinCBrowser. A service is not being withheld here, since there are other methods of accessing them. I understand your frustration, but inciting a protest likely wont help the situation. Stardock is clearly aware of the problem, and is taking steps to fix it.
23
JGSaxon
on Feb 05, 2007
Well I have better things to do with my life than searching through twenty different galleries to obtain skin updates, rather than obtaining them in one place. It's always something new with Stardock.
24
CerebroJD
on Feb 05, 2007
This?
Good start, for sure... hope it'll help you hold out
25
Cazzie
on Feb 05, 2007
I emailed stardock and got the same reply from them as well.
26
andrew_
on Feb 05, 2007
Hello. Please see this post. This is a temporary situation.
https://forums.wincustomize.com/?forumid=188&aid=143058
27
pepg
on Feb 05, 2007
I don't recall seeing any information about the changes to the system. Surely subscribers should have been warned.
28
JGSaxon
on Feb 08, 2007
This?
Good start, for sure... hope it'll help you hold out
I assuming that comment was directed at me since I am the only person upset about this crap. I think in the future if they are going to make something inoperatable they should inform their subscribers in another way other than in the forum, like a nice little email to inform us. I sent two freaking days reinstalling SDC, reinstalling WCB, reinstalling my virus program and other malware programs, all thinking that it was my computers fault that it wasn't working, and then to find out they broke it on purpose. Sorry I have much better things to do with my time than wasting it on a software program that was broken by the developers.
Yeah I know I can use the site to download things, but that is not what paying for the subscription was all about. Anybody on earth could download from the galleries, without a subscription, so the service that was sold through the subscription is not being delivered.
29
PuterDudeJim
on Feb 08, 2007
Amen, Brother! I emailed them too and got the same. Why even have sd central if we have to go somewhere else to get stuff.
30
Zoomba
on Feb 08, 2007
The browser issues were an unforseeable consequence of increased traffic after the site redesign.
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